Taiwan Warranty Service Contact：
代理商 : 馬艾創意有限公司
客服專線 : 02-2995-9877
營業時間 : 09:00-18:00 (週休二日)
E-mail : support@maai.com.tw
代理商地址 : 241新北市三重區興德路96號7樓之1
進口商 : 國際艾歐資訊股份有限公司
進口商地址 : 104495台北市中山區松江路87號3樓（國際艾歐）
電話 : 02-2523-1399
| Product Categories | Warranty Period |
|---|---|
| Optical Media / OTG / USB Drives / Memory Cards | Lifetime limited warranty** |
| Portable Hard Drives | 3 year limited warranty |
| Portable Batteries / MicroUSB Cables / USB & Hub Chargers / Wireless Chargers / Car Chargers / Type C Hubs / Card Readers / Earphones / Keyboard & Mouse / LED Desklamp / My Finder / Camera / Digital Clock Radio / Air Purifier | 1 or 2 year limited warranty |
| SSD / Lightning & Type C Cables / Multi- Cables / HDMI Cables / Power Strip / Monitor | 2 year limited warranty |
Taiwan Product’s Warranty Expiry Date List
Please visit: https://verbatim.com.tw/en/taiwan-products-warranty-expiry-date-list/
Taiwan Warranty Terms：
| Product Categories | Warranty Period |
|---|---|
| Optical Media | Lifetime limited warranty** |
| OTG & USB Drives / Memory Cards | 2 year limited warranty since 4/1/2020 |
| Portable Hard Drives / SSD | 2 year limited warranty |
| Portable Batteries / Apple OTG Drives / Micro USB Cables / USB & Hub Chargers / Wireless Chargers / Car Chargers / Type C Hubs / Card Readers / Earphones / Keyboard & Mouse / LED Desklamp / Camera / Digital Clock Radio / Air Purifier | 1 year limited warranty |
| Lightning & Type C Cables / Multi- Cables / HDMI Cables | 1 year limited warranty |
Remark:
** LIFETIME LIMITED WARRANTY
Verbatim warrants this product to be free from defects in material and workmanship. Lifetime limited warranty is applied for the on-going products and for those end-of-life products, the warranty service is valid within 2 years after end-of-life.
Should any dispute arise, the decision of Verbatim shall be final.